User terms

By using Seploy's Service, you agree to be subject to these Terms of Use.

1. If you register yourself under the category "customer", the minimum age is 18 years old.
2. In case one of the parties does not show up for the agreed service, Seploy reserves the right to give the customer or service provider quarantine of a duration of 30 days the 3rd time this is repeated.

Please familiarise yourself with these Terms of Use before using Seploy’s Service. If you fail to accept the Terms of Use, you must leave the application immediately, and you will not have the opportunity to use Seploy’s Service. These Terms of Use apply to any use of Seploy’s Service, and to Purchase Agreements entered pursuant thereto.

Seploy reserves the right to vary the terms at any time. Any amendment of the Terms will take effect after Seploy locks such an update in the right place. Your continued access to, or use of, Seploy's application constitutes consent to be bound by the varied terms.

Description of Seploy’s Service

Seploy provides a platform – in the form of an application – that allows customers (hereinafter referred to as “Users”) to enter into agreements with service providers (hereinafter referred to as “Seployer”) that provide beauty industry services, e.g., haircuts, facials, etc.

Seploy provides a platform only. This means that it acts alone as an agent for the service provid-er. Users should therefore pay special attention to the fact that any agreement entered consti-tutes a binding legal agreement between the User and the Service Provider.

Service Providers who have completed relevant training, and who hold a certificate or diploma, accordingly, are verified as professionals – inside the application. This, therefore, means that any unverified Service Provider is not considered a professional Service Provider.

Access to the application

The User can access the application without creating a User. Before the User can use Seploy’s Service, they need to create a User Account. To do so, the User should follow the instructions for registration that appear in Seploy’s application. Once the User creates a User Account, they will have access to the Service Providers’ contact information and the opportunity to book an appointment with their desired Service Provider.

The User’s legal capacity

Everyone using this application guarantees that they are over 18 years of age and are able to enter into binding agreements with Service Providers.

Creating an appointment

To create an appointment, find the Service Provider you wish to complete the desired service for you, and then book an appointment by clicking on (“Book an appointment”).

Once you have sent the booking request, the Service Provider will receive it and decide whether they can provide your desired service. You will receive a notification which you can either approve or reject. 

Payment

The prices of Service Providers’ services are stated in the application. This means that before they enter into an agreement, Users are given the opportunity to familiarize themselves with the services.

The agreement entered is an agreement between the User and the Service Provider. Any payment, in whatever form, should therefore be made between the contracting parties.

Disclaimer

Seploy strives to ensure the accuracy of all information in the application. However, we cannot vouch for the accuracy or completeness of all information.

Seploy may make changes to the application at any time. These may include changes to the application’s functionality, content, or prices. They are subject to change at any time and without notice.

Seploy provides Users with access to the application on the condition that Seploy, as far as possi-ble and to the extent permitted by law, does not deviate from all forms of guarantee, the terms and conditions regarding the application, and the User’s use thereof.

Seploys liability

Seploy accepts no liability in relation to Users, Service Providers, or third parties in respect of indirect damage or loss, nor in respect of the consequential loss. This shall apply regardless of whether liability arises from a negligent act or breach of this Agreement, or otherwise. Seploy accepts no liability in case of non-compliance with statutory requirements, or in any other case resulting from the app’s use. Therefore, Seploy disclaims any liability for any loss of revenue, loss of business opportunities, loss of data, loss of goodwill, or any indirect loss, etc.

Complaints

As the Danish Sales Act does not apply directly to the purchase of Services, the User has no re-course to the right of complaint. If the User believes they have received a deficient service, they should contact the relevant Service Provider.

Privacy policy   

Personal information collected is stored securely, and the processing of personal information is stated in Seploy’s privacy policy.

Governing law and venue   

Any dispute arising from the User’s use of ForU’s application or any resulting dispute, including one regarding the scope or validity of these Terms of Use, is subject to Danish law and should be brought before a Danish court.

Right of appeal     

The Service Provider is solely responsible for any deficiency in service provision.

If the User finds the Service Provider’s service deficient and they wish to make a complaint, the User should contact the relevant Service Provider directly.

If the User and the Service Provider fail to find a solution, the User has the opportunity to lodge an appeal with the Complaints Resolution Centre (Center for Klageløsning);  

Nævnenes Hus  

Toldboden 2  

Viborg 8800  

Send your appeal to the Complaints Resolution Centre at www.forbrug.dk  www.forbrug.dk   

Last updated 03.02.2022