Privacy policy

We cherish your privacy.

Privacy policy

General Information
This privacy policy explains how Seploy ApS collects, uses, and processes the personal data provided by our customers, as well as the personal data collected when you use our platform. At Seploy, we respect and protect your personal information and do not share it with third parties without your consent. Seploy complies with applicable laws and ensures that all personal data is processed responsibly and appropriately.

Personal data
Personal data is any information that can be attributed to an individual, such as name, address, phone number, email, CPR number, etc. We distinguish between two types of personal data:

  • General information Name, address, email, etc.
  • Sensitive information:Ethnic origin, political opinions, religious beliefs, and the processing of genetic or biometric data for the purpose of uniquely identifying an individual.

ID Verification
To ensure the identity of our users and comply with legal and security requirements, Seploy requires users to submit a photo ID and a selfie as part of the ID verification process. This information is treated confidentially and is used solely to verify the user's identity in connection with our services. The data is stored according to our retention policy and deleted when no longer necessary for the purpose it was collected for.

Verifications Code
As part of our ID verification process, Seploy sends a verification code to the user's phone number to ensure that the number belongs to the user. This code is used to confirm the authenticity of the phone number and is protected against unauthorized access.

Non-Personal Data
We may collect non-personal information about users when they visit our website. This may include the type of computer, browser, and technical information about the user’s connection to the website, such as the internet service provider and operating system.

Web browser Cookies
This website uses "cookies" to enhance the user experience. Cookies are only stored for registration purposes and used to anonymously identify browser and device information, not individuals. Users can choose to reject cookies in their browser settings, but this may affect certain website functionalities.

What personal information do we collect?
Vi indsamler kun personlige oplysninger, når de er nødvendige for at levere vores tjenester. Dette inkluderer navn, telefonnummer, adresse, e-mail, og andre oplysninger, som brugeren frivilligt afgiver. I særlige tilfælde kan vi være lovmæssigt forpligtet til at indsamle specifikke oplysninger.

Why Do We Collect Personal Data?
Personal data is collected to ensure the best possible user experience and to deliver our services. Consent to data processing is required to use the Seploy platform.

Retention of personal information
Personal data is retained for up to 3 months after the customer relationship ends and is then deleted. Data collected for newsletters will be retained until the user unsubscribes. Data is deleted when it is no longer relevant to the purpose for which it was collected.

How we protect your information
Seploy bruger TLS 1.2-kryptering til at beskytte data under transmission mellem systemkomponenter, herunder server, mobilapplikationer, og webplatforme. Alle data sikres mod uautoriseret adgang gennem symmetrisk kryptering.

Sharing Your Personal Data
We only share personal data with trusted partners who help us operate our business or provide services. All partners are contractually obligated to treat the information confidentially. We share data with third parties when required for legal purposes or insurance claims.

Legal Basis
Seploy Seploy processes your data based on your consent or as necessary to fulfill a contract. Users may withdraw their consent at any time.

Your Rights
As a Seploy user, you have the right to:

  • Access the data we process about you.
  • Data portability – to have your data transferred to another data controller.
  • Erasure of your personal data, subject to certain legal requirements.
  • Rectification of inaccurate information.
  • Withdraw your consent for data processing.

Complaints
If you wish to file a complaint regarding our processing of your personal data, you can contact the Danish Data Protection Agency at www.datatilsynet.dk.

Contact Us
If you have any questions regarding this privacy policy, you can contact us at:

Seploy ApS
Baldersbuen 29D 1, TV
2640 Hedehusene
kontakt@seploy.com


This Privacy Policy was last updated on 10.10.2024

User terms

By using Seploy's Service, you agree to be subject to these Terms of Use.

  1. If you register yourself under the category "customer", the minimum age is 18 years old.
  2. In case one of the parties does not show up for the agreed service, Seploy reserves the right to give the customer or Seployer quarantine of a duration of 30 days the 3rd time this is repeated.

Please familiarise yourself with these Terms of Use before using Seploy’s Service. If you fail to accept the Terms of Use, you must leave the application immediately, and you will not have the opportunity to use Seploy’s Service. These Terms of Use apply to any use of Seploy’s Service, and to Purchase Agreements entered pursuant thereto.

Seploy reserves the right to vary the terms at any time. Any amendment of the Terms will take effect after Seploy locks such an update in the right place. Your continued access to, or use of, Seploy's application constitutes consent to be bound by the varied terms.

Description of Seploy’s Service

Seploy provides a platform – in the form of an application – that allows customers (hereinafter referred to as “Users”) to enter into agreements with Seployers (hereinafter referred to as “Service Providers”) that provide beauty industry services, e.g., haircuts, facials, etc.

Seploy provides a platform only. This means that it acts alone as an agent for the service provid-er. Users should therefore pay special attention to the fact that any agreement entered consti-tutes a binding legal agreement between the User and the Seployer.

Seployers who have completed relevant training, and who hold a certificate or diploma, accordingly, are verified as professionals – inside the application. This, therefore, means that any unverified Seployer is not considered a professional Seployer.

Access to the application

The User can access the application without creating a User. Before the User can use Seploy’s Service, they need to create a User Account. To do so, the User should follow the instructions for registration that appear in Seploy’s application. Once the User creates a User Account, they will have access to the Seployers’ contact information and the opportunity to book an appointment with their desired Seployer.

The User’s legal capacity

Everyone using this application guarantees that they are over 18 years of age and are able to enter into binding agreements with Seployers.

Creating an appointment

To create an appointment, find the Seployer you wish to complete the desired service for you, and then book an appointment by clicking on (“Book an appointment”).

Once you have sent the booking request, the seployer will receive it and decide whether they can provide your desired service. You will receive a notification which you can either approve or reject. 

Payment

The prices of a Seployers’ services are stated in the application. This means that before they enter into an agreement, Users are given the opportunity to familiarize themselves with the services.

The agreement entered is an agreement between the User and the Seployer. Any payment, in whatever form, should therefore be made between the contracting parties.

Disclaimer

Seploy strives to ensure the accuracy of all information in the application. However, we cannot vouch for the accuracy or completeness of all information.

Seploy may make changes to the application at any time. These may include changes to the application’s functionality, content, or prices. They are subject to change at any time and without notice.

Selploy provides Users with access to the application on the condition that Seploy, as far as possi-ble and to the extent permitted by law, does not deviate from all forms of guarantee, the terms and conditions regarding the application, and the User’s use thereof.

Seploys liability

Seploy accepts no liability in relation to Users, Seployers, or third parties in respect of indirect damage or loss, nor in respect of the consequential loss. This shall apply regardless of whether liability arises from a negligent act or breach of this Agreement, or otherwise. Seploy accepts no liability in case of non-compliance with statutory requirements, or in any other case resulting from the app’s use. Therefore, Seploy disclaims any liability for any loss of revenue, loss of business opportunities, loss of data, loss of goodwill, or any indirect loss, etc.

Complaints

As the Danish Sales Act does not apply directly to the purchase of Services, the User has no re-course to the right of complaint. If the User believes they have received a deficient service, they should contact the relevant Seployer

Privacy policy   

Personal information collected is stored securely, and the processing of personal information is stated in Seploy’s privacy policy.

Governing law and venue   

Any dispute arising from the User’s use of Seploy’s application or any resulting dispute, including one regarding the scope or validity of these Terms of Use, is subject to Danish law and should be brought before a Danish court.

Right of appeal     

The Seployer is solely responsible for any deficiency in service provision.

If the User finds the Seployer’s service deficient and they wish to make a complaint, the User should contact the relevant Service Seployer directly.

If the User and the Seployer fail to find a solution, the User has the opportunity to lodge an appeal with the Complaints Resolution Centre (Center for Klageløsning);  

Nævnenes Hus  

Toldboden 2  

Viborg 8800  

Send your appeal to the Complaints Resolution Centre at www.forbrug.dk  www.forbrug.dk   

Sidst opdateret 01.01.2024

Terms and conditions

This Agreement (“the Agreement”) shall reflect the totality of the arrangements made by Seploy and its Seployers.

1. Background and purpose

This Agreement is premised on the desire of Seploy and the Seployer to enter into a col-laborative project, upon completion of which the Seployer will have access to Seploy’s platform. The platform is a beauty app that allows the Seployer to access it by creating a user profile.

1.1 The Seployer shall be given the opportunity to offer beauty services, whereupon other platform Users shall have the opportunity to purchase the services offered.

2. The Parties’ obligations

2.1 The Parties shall act faithfully in relation to each other.

2.2.1 Provide contact information allowing platform Users to contact them 

2.2.2 Provide a complete overview of the services they offer.

2.2.3 Create a price list of the services offered.

2.3 The Seployer’s services shall then be made viewable to platform Users, allowing them to purchase the Seployer’s services by booking an appointment.

2.4 Seploy shall place no demands as regards relevant training. Where the Seployer has rele-vant training attestable by a certificate or diploma, the User shall be verified as a professional, his status becoming visible to other Users.

2.5 If you register yourself under the category (Seployer), the minimum age is 18 years old.

2.5 In case of one of the parties does not show up for the agreed service, Seploy reserves the right to give the customer or service provider quarantine of a duration of 30 days the 3rd time this is repeated.

3. Payment

3.1 The monthly fee payable for the use of the platform (Seploy Service) shall be DKK 0 kr.

3.2 For the purposes of this partnership, payments shall be deducted automatically through App Store or Google Play every 30 days.

3.3 All the above prices shall be exclusive of VAT.

4. Term and termination

4.1 This Agreement may be terminated by either Party with one month’s notice, the notice period ending at the end of the month.

4.2 If either Party materially breaches this Agreement, the Agreement shall lapse immediately.

5. Liability

5.1 As a seployer, you are responsible for reporting your income to Tax. read more about this at the link here. https://skat.dk/en-us/individuals/income-preliminary-income-assessment-and-tax-assessment-notice/b-income

5.2 Seploy accepts no liability in relation to Users, Seployers, or third parties in respect of indirect damage or loss, nor in respect of the consequential loss. This shall apply regardless of whether liability arises from a negligent act or breach of this Agreement, or otherwise. Seploy accepts no liability in case of non-compliance with statutory requirements, or in any other case resulting from the app’s use. Therefore, Seploy disclaims any liability for any loss of revenue, loss of business opportunities, loss of data, loss of goodwill, or any indirect loss, etc.

5.3 Any agreement entered by the Seployer and Users shall constitute a legally binding agreement only between said contractors. This means that the Seployer shall bear the risk and any liability.

5.4 In case one of the parties does not show up for the agreed service, Seploy reserves the right to give the customer or service provider quarantine of a duration of 30 days the 3rd time this is repeated.

6. Non-performance

6.1 In the event of a material breach of the Agreement, the non-defaulting Party shall be entitled to exercise their customary default rights.

6.2 However, the Agreement may only be terminated if the breach is not brought to an end within three days of the date of a written request being sent urging the defaulting party to do so.

6.3 Stated in such a request shall be the reason for the breach and the fact that the Agreement will be terminated if the issue is not rectified before the deadline.

6.4 The defaulting party shall be required to compensate the non-defaulting party for any loss in accordance with the general rules of Danish law.

6.5 If a party is declared bankrupt or suspends payments, this shall be considered tantamount to material default.

6.6 If either Party fails to comply with the obligations under this Agreement, this shall be con-sidered default.

6.7 In case of a single or repeat deviation from one or more provisions of the Agreement or a a particular practice, neither Party shall be entitled to cite such a deviation as grounds for the Agreement or the provision in question lapsing in whole or in part.

7. Confidentiality

7.1 Any commercial information held by either Party on the other Party shall be considered confidential and may not be passed on to third parties without the other Party’s prior written consent.

7.2 None of the above prohibitions shall apply to information, i) which is publicly available, ii) which a Party comes into possession of from a third party in good faith, iii) which a Party is re-quired to disclose by law.

8. Other provisions

8.1 The Parties shall not be entitled to enter into agreements on behalf of the other Party, or to bind the other Party in any other way.

8.2 The Parties may not transfer their rights or obligations under the Agreement over to other parties.

8.3 Any amendment or supplement to this Agreement shall be subject to the Parties’ approval. The amendment or supplement shall be added to this Agreement as an appendix to be signed by both Parties.

8.4 The Parties undertake to renegotiate the Agreement if the basic prerequisites for the Agreement should change in any significant respect.

9. Governing law and venue

9.1 This Agreement shall be governed by Danish law.

9.2 Any dispute that may arise from or in connection with the Agreement shall, in the first in-stance, be resolved through negotiation and, thereafter, by mediation. If the dispute cannot be resolved by either process, it shall be decided by the relevant district court.

Sidst opdateret 01.01.2024

Your privacy is important for us